Statistics show that unsafe acts are the most common cause of workplace accidents. Despite the introduction of training programs and safe work practices and procedures, controlling unsafe acts has proven to be difficult. The reason for this is that unsafe acts involve the Human Factor, that is, they occur as a result of people’s attitudes and behaviours.

Behavioural Safety offers a way to reduce the incidence of unsafe acts by modifying people’s behaviours and improving their attitudes towards safety.
 
This program is designed to provide an understanding of Behavioural Safety and to show how a Behavioural Safety program works.

The program looks at:

• Unsafe acts and unsafe conditions
• Behaviours and attitudes towards safety
• The theory Behaviour Modification
• The ABC model
• Positive reinforcement
• The three components of a Behavioural Safety program
• The Behavioural Safety Observation

RUNNING TIME:   12 minutes

We live in a digital world, and many of the threats that we face, in our lives and at work, are now digital ones.

Cyber threats are a major issue for organisations, with the possibility of data breaches, financial loss and loss of valuable information.

The most common threats are:

• Phishing
• Malware
• Ransomware
• and Insider threats

This program will cover the types of cybersecurity threats and how best to identify them.

RUNNING TIME: 10 Minutes

A particularly dangerous form of cybersecurity risk is that of insider threats.

These are cyber threats that originate from within the organisation which makes them especially difficult to detect and deal with.

Because an insider threat does not need to go through the process of gaining access to the system – as they’re already inside – they are often capable of going undetected for longer, and doing more damage, than external threats.

RUNNING TIME: 3 Minutes

Malware is software created and deployed to compromise or disrupt computer systems. The consequences of a system becoming infected with malware can be devastating, including the breakdown of normal operations, the accessing of sensitive information by criminal actors, disruption to business and financial loss.

Any professional computer system should have malware protection set up, but there are also ways in which an individual can identify the possibility of malware, allowing them to take steps to prevent damage.

RUNNING TIME: 2 Minutes

Phishing is a type of social engineering – the practice of manipulating people into giving up valuable information.

Signs to look out for to avoid phishing scams include:

• Generic greetings in an email, or a style of writing that doesn’t seem to fit the source
• Unexplained invoices or references to unknown purchases
• Links to “update payment details”
• Misspelt words
• Any claims about being entitled to refunds or rewards, that require a link to be clicked in order to access

RUNNING TIME: 3 Minutes

One specific and very damaging type of malware is ransomware. This is software that infiltrates a system and stops it working, by locking or encrypting files to prevent access to them. The user of the ransomware will then demand a payment to unlock the system.

RUNNING TIME: 2 Minutes

Passwords are the first line of defence against hackers and scammers.

Your passwords should be strong and unique. Do not use anything that would be easy for someone who knows you to guess as your password. Use a mixture of letters, numbers, and symbols.

Ensure all physical documents and data are securely stored in a desk - preferably locked or appropriately destroyed and disposed of at the end of a work session.

RUNNING TIME: 3 Minutes

Browsing the internet is one of the main sources of danger when it comes to your devices. It is a constant exchange of data through uploading and downloading with the website you are visiting.

When you’re using social media, it’s important to always be aware of what your social media presence might be exposing you to.

Public networks can be a major threat to maintaining digital hygiene as it can leave your devices vulnerable to threats from others connected to the same network.

RUNNING TIME: 4 Minutes

As programs that are not updated are more vulnerable to threats, old and unused software and apps should be deleted from your computer or device.

Often software providers will release updates or patches that have been created to address security weaknesses that have recently been identified.

Antivirus and Anti-malware software is also very important for digital systems.

RUNNING TIME: 2 Minutes

Most organisations will have a person, department, or contractor, that is responsible for the management of computers and digital systems in an organisation.

Some of the practical steps outlined in this program may be managed entirely by such a department. Regardless, a basic understanding helps you be a first line of defence for your organisation, and you can apply these learnings when using your personal devices, computers, and systems to help keep yourself safe whenever you’re online.

RUNNING TIME: 2 Minutes

One of the best ways to defend against digital threats like computer viruses, software bugs, data loss and privacy breaches is through the regular practice of Digital Hygiene.

Digital Hygiene is about learning habits and practices to keep your systems and information secure.

Examples of Digital Hygiene include:

• Keeping the operating system up to date
• Regularly updating software
• Using antivirus software
• Cleaning devices of unnecessary sensitive information
• Abiding by a ‘clean-desk’ policy, and
• Following password security protocols

RUNNING TIME: 13 Minutes

It should be the priority of every organisation, and every individual within an organisation, to protect the health and safety of their colleagues and the public, and to ensure their workplace minimises environmental damage, in all its forms.

This program examines how organisations can be aware of their impact on the environment and methods that can be implemented to reduce environmental damage.

Topics included in the program:

• Climate Change
• Emissions
• Waste management
• Pollution

Knowing the ways in which your workplace can affect the environment, and staying aware of the ways you can prevent environmental damage from your work, is the first step to creating a more eco-friendly workplace.

RUNNING TIME: 11 Minutes

Every year, vast quantities of chemicals are sold and shipped, for use in workplaces around the world. 

And, with a global level of trade comes a need to ensure that the hazards pertaining to chemical products are clearly communicated - regardless of where in the world those products are being put to use.

While national laws and regulations relating to chemicals may be similar, they are often different enough to require multiple sets of Labels, Safety Data Sheets, and other information when being traded internationally. 

All this creates the potential for confusion - which, when dealing with hazardous chemicals - could have disastrous consequences in the workplace.

Developed at the UN level, the Globally Harmonised System of Classification and Labelling of Chemicals (or GHS for short) aims to develop a single, globally harmonised system to address:

• Classification of chemicals, and
• Hazard Communication, through:
• Labels, and
• Safety Data Sheets

This program provides an overview of these elements as your workplace makes the transition to the GHS.

DURATION: 13 Minutes

There are literally thousands of different substances used in the workplace. 

Cleaners, adhesives, paints, solvents, pesticides, inks, lubricants and fuels are just some examples. And of course, they come in different forms: powders, granules, solids, liquids and gases.

This program covers:

• An Introduction to Hazardous Substances
• How we can be harmed by Hazardous Substances
• The common problems
• Minimising potential exposures
• The role of the organisation
• The role of the individual

The objective of this program is to highlight the major hazard areas associated with the use of hazardous substances and by so doing, increase awareness of the standards for worker responsibility in observing and being active in daily safety procedures.

RUNNING TIME: 10 Minutes

There is human involvement in virtually every accident and incident, however in many cases it is not the direct primary cause. 

The intention of this program is to examine the human factors involved in accidents, incidents and mistakes in the workplace. 

Topics included in the program: 

• Direct human involvement
• Indirect human involvement
• Violations
• Errors
• Mistakes and Slips
• Dormant Errors

Not all accidents are preventable, but careful forethought and planning, combined with strict adherence to safe work practices will minimise the frequency and severity of accidents and incidents.

RUNNING TIME: 9 Minutes

A Job Safety Analysis, or JSA, is a method for examining a particular job so that the hazards and risks can be identified before they occur.

Sometimes referred to as a Job Hazard Analysis, a Job Safety Analysis focuses on all aspects involved in a job. This can include:

• the work area of the job,
• the Personal Protective Equipment worn,
• the tools being used,
• the substances and materials involved, and
• the individual performing the job.

If it's a Job Safety and Environmental Analysis, or JSEA, then it will also take into consideration the environmental risks that are present.

RUNNING TIME: 14 Minutes